What to Expect from Upper East Side Appliance Repair
If you have an issue with your appliances and you want to get them fixed, you will want to work with the best appliance repair company on the Upper East Side of NYC. Many people, however, have never hired a company like this so they are not really sure what to expect or what they should do to prepare for the repairman. With that in mind, we’ve put together this page that will walk you through the basic steps of what you can expect when we come to your home. Of course, each situation is going to be slightly different so if you have any questions please don’t hesitate to give us a call at 212-729-6596.
Reporting the Problem
The first step is always going to be the same. You will need to contact us to report the problem with your appliance and schedule a time for us to come out and take a look. When you call you can provide us with as much detail as you are able including things like the make, model and type of appliance (washer, dryer, dishwasher, stove, ect). Once we’ve got that information, we’ll work with you to determine the time that works best for us to come out and get the repair started.
Diagnosing the Problem
When we arrive at your home to begin the appliance repair we will start by pinpointing the exact issue. Whether it is something as simple as a broken belt or something much more complex, we’ll figure out where the problem is so we can decide what the best course of action might be.
Discussing Your Options
At this point we will likely talk with you about all your options. Since we know what the root cause of the problem with your appliance is we can provide you with an accurate quote on how much it will cost to repair. In the vast majority of cases it is going to be a good idea to repair the issue rather than just buy a new appliance, but that will always be up to you.
Completing the Repair
If you want your appliance fixed, we will need to get the necessary parts. In many cases we will have them with us because we can bring the most commonly used parts on a repair call. In some cases, however, we will need to order them from a NYC area warehouse. If we can’t get the part until the next day, we’ll work with you to schedule a time when we can come back.
Once we have all the parts we need, our technicians will complete the repair. We always take the time to make sure everything is done correctly. Once your appliance is back together we will test it out to make sure everything is working as it should. Our repair work and the parts we use are all guaranteed so you don’t need to worry about a thing.